Understanding Your Rights

Understanding Your Rights

At Albaraka Bank, your trust matters. We are committed to treating you fairly, ensuring transparent communication, responsible banking, and secure services. From product selection to account closure, we support your financial journey with dignity, innovation, and care across every interaction.

We are committed to upholding these principles to ensure that your rights are protected and your trust in us is well-placed. Thank you for choosing Albaraka Bank as your trusted financial partner.

At Albaraka Bank, Treating Customers Fairly is more than just a principle — it’s at the heart of everything we do. We are dedicated to serving you with excellence and ensuring that your experience with us is always positive and rewarding.

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Your Guide to the Code of Banking Practice

At Al Baraka Bank, we are committed to serving you with fairness, transparency, accountability, and reliability. The Code of Banking Practice (“the Code”) outlines the minimum service standards you can expect from us and defines your rights and responsibilities when using our banking products and services.


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At Albaraka Bank, we are dedicated to building long-term relationships with you based on mutual trust, transparency, and accountability. However, there may be instances where our banking relationship comes to an end. This termination can be initiated either by you or by us, depending on specific circumstances.

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CODI (Corporation for Deposit Insurance), a vital safety net designed to protect bank depositors in South Africa. With CODI, you can have peace of mind knowing that your deposits are safeguarded up to R100,000 per qualifying customer in the unlikely event that a bank fails.

CODI covers a range of common banking products, including savings accounts, term deposits, and transaction accounts.

It's important to note that CODI is funded by banks, not the public. This initiative helps promote trust and stability within our financial system, ensuring that your deposits are secure.

For more information about CODI and how it works, Click here.

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