Message regarding COVID-19

Dear Valued Customer

The outbreak of Corona Virus (COVID-19) globally and in our country is unfortunate and the consequential impact it has on our lives is regrettably unavoidable.

At Al Baraka Bank we remain committed to ensuring the health, safety and well-being of all our stakeholders, especially our staff and our valued customers. In this regard we fully endorse the directives issued by international health authorities and the South African government to limit the spread of COVID-19.

Whilst all our branches nationally are open for business we remain cognisant of the required hygiene protocols which include the compulsory hand sanitizing for anyone entering or leaving our premises and increased cleansing and sanitizing routines at all our facilities.

Further the extensive and effective use of audio and video technology has facilitated the enforcement of social distancing measures at Al Baraka Bank including cancellation of internal and external contact meetings and enforcement of a work from home policy for staff where practical.

We do appreciate that during these challenging times life has to continue. Accordingly you are encouraged to make use of our comprehensive internet based transactional banking facility for making payments or purchases which can be accessed from the confines and safety of your home. In the event that you have to conduct any in store purchase our Tap and Go card feature will be extremely helpful in avoiding unnecessary contact.

Should you require any assistance or further information on the availability of any of our services please feel free to contact our Customer Services Centre on 0860 225 786.

I once again emphasize Al Baraka Bank’s commitment to the health, safety and well-being of all our stakeholders and pray that you and your family remain safe at all times.

Shabir Chohan
Chief Executive